Clear interfaces allow you to not have to worry about the exact implementation details of how each of your managers run their teams, but they allow you to make it clear exactly what you expect of each of them in doing so, and therefore how you define success.
Managing through interfaces
Monthly Archives: August 2020
800 Medieval English and French Manuscripts
Over at the British Library you can browse as many as you want. Amazing.
Transparency and Good Intent
Few things create conspiracies faster than a message that is adapted for different audiences. When people invariably exchange notes and discover they were told different things their minds immediately jump to malice.
From Transparency and Good Intent